Privacy Policy
Last updated: January 2026
Welcome to OmniGate. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your information when you use our website, resident application, guard application and related services.
1. Information We Collect
We may collect the following information:
Personal Information
Name, mobile number, email address,
society details, flat information and user role.
Visitor Information
Visitor name, mobile number, visitor photo,
entry and exit records, approval status and visit history.
Device & Technical Information
Device type, operating system, app usage information,
crash logs and technical diagnostics.
Location Information
Location access may be used for attendance verification,
security monitoring and society-specific operational features.
2. Device Permissions
OmniGate applications may request the following permissions:
Camera Access — For visitor photo capture, profile uploads and security verification.
Notification Access — For visitor approvals, notices, alerts, maintenance updates and important society communication.
Storage Access — For uploading or downloading documents, images and reports.
Location Access — For attendance, security and operational features where applicable.
3. How We Use Your Data
We use your information for:
• Managing society operations
• Visitor management and approvals
• Sending notifications and alerts
• Maintenance communication and billing updates
• Improving app performance and security
• Maintaining security and audit records
4. Data Retention
Visitor records and related photos may be stored for up to 90 days unless longer retention is required by the society administration or applicable law.
Certain reports and logs may be archived for operational and legal purposes.
5. Data Sharing
We do not sell personal data.
Information may be shared only with:
• Authorized society administrators
• Authorized guards and security personnel
• Technical service providers supporting the platform
• Government or legal authorities when legally required
6. Third-Party Services
OmniGate may use trusted third-party services including:
• Firebase Cloud Messaging (push notifications)
• Cloud hosting and storage services
• Analytics and crash reporting tools
These services access only the minimum information necessary to perform their functions.
7. Data Security
We implement reasonable technical and organizational security measures including secure servers, encrypted communication and restricted access controls.
However, no digital platform can guarantee complete security at all times.
8. User Rights
Users may request:
• Access to their information
• Correction of inaccurate information
• Deletion requests subject to society policies and legal obligations
9. Account & Data Deletion
Users may request account or data deletion through their society administration or by contacting us directly.
10. Children’s Privacy
OmniGate is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page with the revised date.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@omnigate.in
Phone: +91 8483944140
Address: Thane, Maharashtra, India
Website: https://omnigate.in
By using OmniGate services, you agree to this Privacy Policy.